- Manage and oversee the entire restaurant operation
- Deliver exceptional guest services
- Ensuring guest satisfaction
- Plan and develop the overall restaurant marketing strategy
- Respond efficiently to customer questions and complaints
- Organize and supervise shifts
- Manage and lead staff
- Develop staff
- Hire new employees
- Terminate employees when necessary
- Training and evaluate staff performance
- Manage food cost, forecast requirements, and maintain inventory
- Manage restaurant supplies including smallwares
- Control costs and minimize waste
- Create and nurture a positive working environment
- Implement innovative strategies to improve productivity, sales, and food quality.
- Ideally, 5+ years of experience as a Restaurant General Manager or similar role
- Ideally, 5+ years of experience customer service management
- Computer literacy
- Familiarity with restaurant management software
- Strong leadership, motivational and people skills
- Good financial management skills
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skill s
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
At Hangry Joes, we are not just another fast casual hot chicken franchise. We're a vibrant and passionate team dedicated to delivering an unforgettable dining experience to our customers and creating a positive work environment for our employees.
When you join Hangry Joes, you become part of a close-knit family that values teamwork, creativity, and a love for all things hot chicken. We take pride in serving our signature crispy, succulent hot chicken that keeps our customers coming back for more. But it's not just about the food; it's about the unique atmosphere and culture that we've cultivated within our restaurants.
As a Hangry Joes team member, you'll find yourself surrounded by like-minded individuals who share a genuine enthusiasm for providing exceptional customer service. We believe that our success stems from the dedication and hard work of our employees, which is why we prioritize creating a supportive and inclusive work environment where everyone feels valued and appreciated.
We are committed to nurturing personal and professional growth, offering opportunities for career advancement and development. Whether you're just starting your journey in the culinary industry or seeking to take your skills to the next level, Hangry Joes provides a platform for you to thrive and flourish.
But it's not all work; we know how to have fun too! From team-building activities and friendly competitions to employee appreciation events, we make sure to celebrate our accomplishments and foster strong bonds among our team members. We also offer competitive salaries, flexible scheduling options, and a range of enticing benefits to ensure your overall well-being and happiness.
Join us at Hangry Joes and be part of a team that is passionate about serving up the best hot chicken while creating memorable experiences for our customers. Your journey with us will be filled with opportunities to learn, grow, and create lasting connections. Together, let's make every day at Hangry Joes a sizzling success!
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